There are still some delays due to Covid 19 restrictions.
Orders will ship 1-3 business days after they are placed
Please kindly refrain from placing an order and message to say "I need this by a certain date" delivery dates cannot be specified or predicted.
-By placing an order, you agree you have read the delivery estimates/ item description.
-Business days do not include weekends, holiday days such as a bank holiday
ESTIMATED transit times are as follows. Please note that this is an estimate and not a guarantee (days are counted after package has shipped) :
- Ireland - 1 - 4 working days.
- Europe can take 4 -20 working days.
- US/Canada/Australia can take 4 - 28 working days.
- ROW can take 5 - 30 days
➖This is a guide. I cannot be responsible for your country's delivery speed or delays.
➖We are not responsible for any fees required by customs.
Standard post - No tracking
Registered - You need to be at home to sign for it, it comes with a tracking number. Please note* this is NOT express delivery.
- Please check your address is correct, Alison B Illustration is not responsible for packages shipping to incorrect address, this is buyers responsibility, if wrong address is given contact here immediately, as package might not have shipped. Once shipped it is too late to change address.
- Please do keep an eye on your tracked item as sometimes delivery is attempted & a note is left without you realizing. If the buyer does not pick up package at the post office in a certain time, they are shipped back to the sender. I am not responsible for the package if items are marked "return to sender" due to the package not being collected or a wrong address provided.
- Orders that are suspected "lost" or "stolen" may be replaced after An Post has conducted an investigation.
- If your package has arrived damaged, please send :
- Clear images of the damage to the item & its packaging/ envelope immediately after receiving it. Please understand that the carrier requires the buyer to provide evidence of the damaged package before compensation is given.