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Cuando Limited Delivery Policy

Delivery

Products sold on Cuando are shipped directly from the Vendor to you.

Vendors may either subscribe to the Cuando Standard Shipping Rates listed below or they may assign their own delivery rates based on the product and the delivery destination.

Please refer to individual product pages for actual delivery cost.

Please note that:

  • In many cases delivery will be free for domestic orders in Ireland.
  • In most cases, if you order multiple products from the same Vendor, this will not increase the delivery cost.
  • If you apply a promotional code, the discount is applied only to the cost of the product and does not apply to the delivery charge.
  • For deliveries outside of the Republic of Ireland the recipient may be subject to import taxes, customs duties and fees which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be fulfilled by the recipient; Cuando has no control over these charges, nor can Cuando predict what they may be.

Cuando Standard Rates

DestinationCostAverage Delivery Time
Ireland €1.65 for a Large Envelope/€5.95 for a Parcel 1-4 working days
 International €2.50 for a Large Envelope/€13 for a Parcel 4-12 working days

Dispatch

Dispatch is typically within 3 working days but please note that this will vary, with bespoke products requiring different lengths of time to complete. Please refer to individual product pages for estimated dispatch and delivery times.

If there is ever any delay in postage for any reason (e.g. weather) Cuando will contact you to let you know and where possible agree new delivery date.

If you have any further queries please contact Cuando via the Contact Us Form.